PFU Business report No.068

New customer's development and increasing the sale of product

My country economy at this season keeps escaping from Odoba of business though holds a crude oil high so on unstable element that continues still, and recovering gradually and well. In the IT industry, there is an influence such as competing intensification in narrowing investment field.

The main product and service at this season

From the product headquarters

In the image business, the new model turning on of the A3 high-speed, two sided color scanner that achieved a high-speed reading aimed at. wroom was established in United States, Europe, and Asia/Oceania.

Image business

1) Scanner class

A3 high-speed, two sided color scanner "fi-5900C" that 100 high-n function to enable industry-leading was installed was announced in ScanSnap gotten popular because of an office and individual use.

2) DLM solution scanner

The DLM solution that used received the rise of the concern to efficient management and internal management of the corporate private circumstances report in recent years and attracted attention. The function of software that the inspection of data is possible by the sense that turns over the file is strengthened, and easiness to use has been improved.

Pie chart showing customer satisfaction rating to new product. The chart shows: very good at 47%, good at 26%, usually at 20%, and bad at 7%
Satisfaction rating to new product

Approach on business risk

In-house activity

The attestation intended for each office in Shinbashi, Kansai, and Tokai was acquired in environment ISO in February, 2006. In addition, it participates in the minus 6% that is a national movement of the global warming prevention, and "Culbiz" is done. The scandal of the enterprise has frequently generated is received, concern is sent to the system maintenance including the observance of the law in recent years.

Enhancement of system of management

The committee that aimed at the decrease of a variety of business risks in an individual business talk was newly established. Moreover, the recognition of "Privacy mark" is received to manage customer and employee's individual information appropriately in 2001, and the activity based on the protection of individual information policy is continued. It is ..bAsia/Oceania in globalIn addition, our technology, commodity power, and correspondence power were evaluating acquired.

Bar chart showing satisfaction ratings from 1998 to 2004. The chart displays two sets of bars in blue and orange, representing different metrics over the years. There is a notable spike in the orange bars during 2003-2004, reaching approximately 100 on the scale.
Satisfaction rating to new product